SHIPPING POLICY
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For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. All orders are delivered within 0 to 7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment is subjected to Courier Company / post office norms. Hari Artist Studio is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0 to 7 days from the date of the order and payment (including the shipping charges) or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9847385557 or hariartiststudio@gmail.com
Cancellation & Refund Policy
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Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
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Hari Artist Studio does not accept cancellation requests for perishable items like Art prints, Resin Craft etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
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In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within same day of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
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In case of any Refunds approved by the Hari Artist studio, it’ll take 1-2 days for the refund to be processed to the end customer.